How auto-disable works
Nova monitors two conditions that trigger automatic disabling:- License Expiry
- Inactivity
Each job receives a license when Nova is enabled. The license duration matches your plan’s billing cycle (30, 90, or 365 days). When a license expires, Nova auto-disables the job to prevent ongoing charges.Re-enabling: Click “Re-enable” from your dashboard to start a new license period. All previous data is preserved.
Managing auto-disabled jobs
1
Navigate to your dashboard
View all your jobs in the Nova jobs dashboard.
2
Identify auto-disabled jobs
Look for jobs marked with an “Auto-Disabled” status indicator.
3
Re-enable instantly
Click “Re-enable” or “Start Nova” to restore the job.
4
Verify activation
Nova resumes processing applications within minutes.
- Current status (active, disabled, or auto-disabled)
- Disable reason (license expiry or inactivity)
- Last activity timestamps
- One-click re-enable options
Impact on your operations
- When Auto-Disabled
- What Remains Unchanged
- Nova stops processing new applications
- Usage count decreases immediately
- Billing charges stop for that job
- No new scores or interview questions are generated
Configuration options
Account administrators can configure the inactivity threshold (default: 30 days) and notification preferences. Contact your account manager to modify these settings.
FAQ
Can I disable auto-disable completely?
Can I disable auto-disable completely?
License expiry is part of the plan structure and cannot be disabled. Inactivity auto-disable can be configured by your account manager based on your needs.
What happens when my job's license expires?
What happens when my job's license expires?
Nova stops processing new applications for that job. You can re-enable it anytime, which starts a new license period with all previous data intact.
Can I change the 30-day inactivity threshold?
Can I change the 30-day inactivity threshold?
Yes. Your account manager can adjust the inactivity threshold based on your company’s recruitment patterns.
Do auto-disabled jobs affect my ATS?
Do auto-disabled jobs affect my ATS?
No. Auto-disable only affects Nova’s AI processing. Your job postings remain active in your ATS and continue receiving applications normally.
How do I know when jobs will be auto-disabled?
How do I know when jobs will be auto-disabled?
Your dashboard shows license status and last activity dates. You receive email notifications before and when jobs are disabled.