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The Embed Portal is your dashboard for managing your Nova integration. URL: https://embed.nova.dweet.com

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Environment Switcher

Sandbox and Production are completely separate environments with their own API keys, webhooks, and data.
Toggle between environments using the switcher in the top navigation. Each environment has:
  • Separate API keys
  • Separate webhook configuration
  • Separate usage metrics
  • Isolated tenant data
Sandbox requests are free and not counted toward billing.

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API Key Management

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Viewing Keys

Navigate to Settings → API Keys to see your keys:
ColumnDescription
NameOptional label for the key
KeyMasked key (sk_live_****7f3a)
CreatedWhen the key was generated
Last UsedMost recent API request

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Creating Keys

1

Click 'Create API Key'

Opens the key creation dialog
2

Add a name (optional)

Labels like “Production Server” or “Staging” help identify keys
3

Copy the key immediately

The full key is only shown once. Store it securely.
Never commit API keys to source control. Use environment variables or a secrets manager.

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Revoking Keys

To revoke a key:
  1. Click the … menu on the key row
  2. Select Revoke
  3. Confirm the action
Revoking a key immediately invalidates it. Any requests using that key will receive 401 Unauthorized.

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Webhook Configuration

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Setup

Navigate to Settings → Webhooks:
1

Enter endpoint URL

Your HTTPS endpoint that will receive webhook events
2

Save configuration

We’ll validate the URL is reachable
3

Copy signing secret

Use this (whsec_*) to verify webhook signatures

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Testing Webhooks

Click Send Test Webhook to:
  • Verify your endpoint is reachable
  • Test your signature verification
  • See the exact payload format

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Recent Deliveries

View the last 100 webhook deliveries:
ColumnDescription
Eventscore.completed or score.failed
StatusHTTP status code returned
DurationResponse time
TimestampWhen delivered
Click any row to see:
  • Full request payload
  • Response body (if any)
  • Headers sent

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Retry Failed Deliveries

For failed webhooks (non-2xx response):
  1. Click the failed delivery row
  2. Review the error
  3. Click Retry to redeliver

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Usage Dashboard

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Overview Metrics

The dashboard shows:

Total Requests

API calls in the selected period

Success Rate

Percentage of successful requests

Avg Latency

Average response time

Scores Generated

Completed scoring jobs

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Filtering

Filter metrics by:
  • Time range: Last 24h, 7 days, 30 days, custom
  • Endpoint: Filter to specific API endpoints
  • Status: Success vs errors

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Charts

Daily request volume over time

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Processing & Queue Observability

Monitor real-time processing status, queue depth, and individual job progress.

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Queue Status

Navigate to Monitoring → Queue to see:

Queue Depth

Jobs waiting to be processed

Processing

Jobs currently being scored

Throughput

Jobs completed per minute

Avg Wait Time

Time from submission to processing start

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Understanding Queue Metrics

┌─────────────────────────────────────────────────────────────────┐
│                    QUEUE STATUS EXAMPLE                          │
├─────────────────────────────────────────────────────────────────┤
│                                                                  │
│  Queue Depth:     127 jobs waiting                               │
│  Processing:      498 / 500 concurrent slots in use              │
│  Throughput:      ~1,000 jobs/min                                │
│  Est. Wait Time:  ~8 seconds for new submissions                 │
│                                                                  │
│  ┌─────────────────────────────────────────────────────────────┐│
│  │ ████████████████████████████░░  Queue (127)                 ││
│  │ ██████████████████████████████  Processing (498/500)        ││
│  └─────────────────────────────────────────────────────────────┘│
│                                                                  │
└─────────────────────────────────────────────────────────────────┘
When queue depth is high, new jobs will wait longer to start processing. At 500 concurrent capacity with 30-second jobs, each 500 queued jobs adds ~30 seconds of wait time.

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Per-Run Status

Track individual scoring jobs in Monitoring → Runs:
StatusDescription
queuedWaiting in queue for available processing slot
processingCurrently being scored (~30 seconds)
completedFinished successfully, webhook delivered
failedError occurred, see error details

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Run Details

Click any run to see:
  • Timeline: Submission → Queue → Processing → Complete
  • Duration breakdown: Wait time vs processing time
  • Input summary: Job ID, Application ID, criteria count
  • Result: Score and assessment (if completed)
  • Error details: Error code and message (if failed)
  • Webhook delivery: Status and response

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Filtering Runs

Filter the runs list by:
FilterOptions
StatusAll, Queued, Processing, Completed, Failed
Time rangeLast hour, 24h, 7 days, custom
TenantFilter by specific tenant
Job IDSearch by job ID
Application IDSearch by application ID
Scoring Job IDSearch by Nova’s sj_* ID

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Real-Time View

Toggle Live Updates to see:
  • New jobs appearing as they’re submitted
  • Status changes in real-time
  • Queue depth fluctuations
  • Processing completions
Use the real-time view during batch imports to monitor progress without refreshing the page.

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Processing Metrics

View aggregate processing stats:
Jobs completed per minute/hour over time. Shows both submission rate and completion rate.

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Alerting

Configure alerts for:
Get notified when queue exceeds a threshold (e.g., 1,000 jobs waiting).
Alert when failure rate exceeds normal baseline (e.g., >5% failures).
Notification when average wait time exceeds threshold.
Alert on repeated webhook delivery failures to your endpoint.
Configure alerts in Settings → Notifications.

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API Access to Queue Status

Programmatically check queue status via API: 
GET /v1/status/queue
Authorization: Bearer sk_live_xxx
Response: 
{
  "queueDepth": 127,
  "processing": 498,
  "concurrencyLimit": 500,
  "throughputPerMinute": 1012,
  "estimatedWaitSeconds": 8
}
Use this to implement client-side pacing or to display status in your own dashboards.

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Tenant List

View all tenants (your customers) using Nova:
ColumnDescription
Tenant IDThe X-Tenant-Id value
First SeenFirst API request
Last ActiveMost recent activity
ScoresTotal scoring jobs
Criteria SetsTotal criteria generations

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Tenant Details

Click a tenant to see:
  • Usage over time
  • Recent scoring jobs
  • Error rates

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Billing

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Current Plan

View your plan details:
  • Current usage (applications scored)
  • Billing period
Billing is based on applications scored. All other operations (generating criteria, questions, calibration) are included at no additional cost.

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Usage History

See month-by-month usage:
MonthApplications Scored
Jan 20255,234
Dec 20244,891

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Invoices

Download PDF invoices for your records.

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Team Management

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Inviting Team Members

1

Go to Settings → Team

View current team members
2

Click 'Invite Member'

Enter their email address
3

Select role

Admin (full access) or Viewer (read-only)

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Roles

RolePermissions
AdminFull access to all settings
ViewerView-only access to dashboard and usage

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Support

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Getting Help

  • Documentation: You’re here!
  • Email: nova@dweet.com
  • In-Portal Chat: Click the chat icon

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Reporting Issues

When reporting issues, include:
  • Request ID (req_*)
  • Timestamp
  • Environment (Sandbox/Production)
  • Steps to reproduce

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Security Recommendations

Create different keys for staging, production, and each service that needs access.
Protect your account with two-factor authentication.
Review “Last Used” timestamps to identify stale keys for rotation.
Only give Admin role to team members who need to manage keys and webhooks.